Tuesday, November 27, 2007

the clerk said 2 - 3 weeks


as you may know i have a co-worker or 2 that drive me to drink. well one of them was on the phone with a salesperson trying to order some invitations. she had gone to the store last night and they didn't have the ones she wanted so today she's online trying find them and order them. intead of just doing that she calls the store and trys to find out from them how long it will take to get them delivered to the store for her to pick up. online it says 2 - 3 days and the clerk said 2 - 3 weeks. she can't grasp that maybe the clerk is mistaken. she feels the need to relay all this to me and tell me how stupid the person on the other end of the phone was and the whole time i'm thinking how stupid the person on this end of the line is. i guess i have more going on in my live than to worry about a $3.95/15 invitations that are not very cute and fighting with a clerk that maybe doesn't know the ins and outs of in-store delivery. also if you don't think the person is being helpful then ask to speak to a manager for heavens sake. i just cannot deal with people that are so set in their ways that if you suggest something they say "oh yeah maybe i'll do that" then they don't and they complain about it even more. what do they want you to say? they want you to tell them that they are right and that the other person is the moron. in this case i don't think that's true and i hardly ever agree with this person on any topic and would much rather take the side of a sales clerk that may not know what she's talking about.

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